Effective Date: 11/1/2025
Last Updated: 11/1/2025
This Privacy Policy describes how MCaresNJ Inc (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website or use our mental health services. We are committed to protecting your privacy and maintaining the confidentiality of your personal health information in accordance with HIPAA and other applicable laws.

1. Personal Information We Collect

We collect information you provide directly to us, such as when you create an account, request an appointment, fill out forms, or contact us. This may include:

• Contact information (name, email address, phone number, mailing address)
• Demographic information (date of birth, gender)
• Insurance information and payment details
• Health information relevant to mental health treatment
• Emergency contact information
• Communication preferences

We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.

2. Cookies and Other Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website usage. Cookies are small data files stored on your device. You can control cookie settings through your browser, though disabling cookies may limit certain website features.

We use:

• Essential cookies for website functionality
• Analytics cookies to understand how visitors use our site
• Preference cookies to remember your settings

3. How We Use Your Personal Information

We use your information to:

• Schedule and manage appointments
• Provide mental health services and treatment
• Process payments and verify insurance coverage
• Communicate with you about your care
• Send appointment reminders and follow-up communications
• Respond to your inquiries and requests
• Improve our services and website functionality
• Comply with legal and regulatory requirements
• Protect against fraud and ensure safety

4. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information in the following circumstances:

• With your consent or at your direction
• With healthcare providers involved in your care (with appropriate authorization)
• With insurance companies for billing purposes
• With service providers who assist in our operations (under strict confidentiality agreements)
• As required by law, court order, or legal process
• To protect rights, safety, or property
• In connection with a business transfer or merger

Protected health information is shared only as permitted under HIPAA and state privacy laws.

5. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure servers and databases
• Limited access controls
• Regular security assessments
• Staff training on privacy and security

While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Responding to Do Not Track Signals

Currently, our website does not respond to Do Not Track (DNT) browser signals. However, you can manage cookie preferences through your browser settings and opt out of certain tracking technologies as described in this policy.

7. Children and Privacy

Our services are not directed to children under 13 without parental involvement. We do not knowingly collect personal information from children under 13 without parental consent. For minor patients, we obtain appropriate parental or guardian consent as required by law. Parents/guardians may request access to their minor child’s information subject to applicable laws and professional ethical guidelines.

8. Links to Third Party Sites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit. Links do not imply endorsement of these sites or their content.

9. Our Social Media Usage

We may maintain presence on social media platforms. Information you share publicly on these platforms is governed by the respective platform’s privacy policy, not ours. We will never discuss patient information on social media and encourage you to avoid sharing personal health information on these platforms. Any interactions through social media do not constitute a therapeutic relationship.

10. International Transfer

If you access our services from outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to this transfer. Data protection laws in the United States may differ from those in your country.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

MCaresNJ Inc
226 State Street Unit 40
Hackensack NJ 07601
Email: privacy@mcaresnj. org
Phone: 2015007908

For concerns about your protected health information under HIPAA, you may also contact:

U.S. Department of Health and Human Services
Office for Civil Rights
[Regional office information]

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your information
• Correction of inaccurate data
• Deletion of your information (subject to legal requirements)
• Opt-out of certain communications
• Request restrictions on certain uses

To exercise these rights, please contact us using the information above.

This Privacy Policy is part of our commitment to protecting your privacy and maintaining trust in our therapeutic relationship.